Return Policy

Treating every product and every customer with care is our core value.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, we will do whatever it takes to provide you with satisfaction, so please trust us.

1. About Return

• Our policy lasts 30 days. If your item is posted back to us, within 30 days of you receiving it, we will refund any full-price or discounted sale item (as long as in original condition). If they are posted back outside of this period, we will offer store credit. 

2.Refunds:

• Refunds will be processed within 7 days after we receive your package. The refund will be issued to your original payment account, as per your request.
• The returned merchandise must be the merchandise sold in our store. If it is not sold in our shop or other counterfeit products, no return or refund will be made!

3.How do I make a return?

• We believe that there are many ways to solve the problem, please contact us before you decide, we believe that through communication, both parties can find a more effective solution. You can choose email or contact us directly on whatsapp (+8618046278107)

4.Returns Request：

• Items must include original packaging(We ship all the products in the package)
• For quality related return claims, the buyer is responsible for shipping costs
• For non-quality related return claims, GiDi BoHo refunds the cost of the product itself
• Returns and Refunds may be rejected if items do not meet the above requirements